Straight answers
Frequently Asked Questions
The questions we get every week, answered plainly. If yours is not here, text 918-313-2890 and ask.
Everything else
Moving questions
How much does a move cost?
Moving labour is hourly with a minimum, and four things move the number: crew size, stairs or elevator, how far the carry is from the door to the truck, and how much is already boxed when we arrive. Tell us those four and you get a firm number before we start. Booking ahead instead of same-week takes 10% off.
How do I get a quote?
Fastest is to call or text 918-313-2890. You can also send the quote form — six questions, about a minute on your phone. For U-Haul rentals, call or text 918-313-2890.
Can I text instead of calling?
Yes, and it is often the faster route. 918-313-2890 takes texts as well as calls, and a text still reaches Ashley, our scheduling manager, while a crew is out on a job and nobody can pick up the phone.
What areas do you serve?
Tulsa and the surrounding metro: Broken Arrow, Jenks, Bixby, Owasso, Sand Springs, Sapulpa, Catoosa, Claremore, Glenpool, Coweta, Skiatook. If your town is not on that list, ask — we go further for the right job. See service areas.
Do you take jobs on short notice?
Often, especially on weekdays. Weekends and the end of the month fill up first because that is when leases turn over. If you are moving in the next day or two, call rather than using the form — we will tell you straight whether we have a crew.
Can you rent me a truck?
Yes. We are a U-Haul dealer — cargo van through 26′, plus pads, dollies and boxes. Booking the truck and the crew together is the reason most people call us instead of a rental-only lot. See U-Haul rentals.
Can you help if I rented a truck somewhere else?
That is one of our most common jobs. You handle the truck and the drive; we load it, unload it, or both, by the hour. See moving help by the hour.
Do you disassemble and reassemble furniture?
Beds, table legs and mirrors off dressers are part of a normal move. Tell us up front about anything unusual — a wall-mounted TV, a Murphy bed, a shed — so it goes into the estimate rather than being discovered on the day.
What will you not move or haul?
Anything flammable, corrosive or pressurised: propane tanks, gas cans, paint, solvents, pool chemicals, ammunition. Drain the fuel from mowers and trimmers before move day. Plants and perishables travel better in your own car. For hauling, hazardous material needs a household hazardous waste site rather than a truck.
Will the crew actually show up on time?
You get a confirmation before move day and a heads-up when the crew is on the way. If traffic or a job before yours runs long, you hear it from us rather than having to call and wonder.
Can you clean the place after we move out?
Yes — Citi Maids is our own cleaning crew. Book it with the move and we sequence the two, so the movers empty the place and the cleaners follow behind. See Citi Maids.
What forms of payment do you take?
Ask when you book and we will confirm what we accept for your job before the crew arrives, so there is no surprise at the end of it.
Still need a person?
918-313-2890 — or send a text
Got your answer? Let's get you moved.
Tell us the date and the address and we will tell you what it takes.